All challenges to Certification Program are governed by the Certification Appeals Procedure. This appeal process is the only method to review decisions made regarding desired certification status.

Examples of an appeal include but are not limited to:

• Rejection of a certification
• Dispute over a failed exam
• Failure to meet requirements

All certification related appeals must be reported within 30 days of the event/incident cited, made in writing, by filling out an online form.

To request an appeal you must submit a request and include evidence supporting the reason for the appeal and the nature of the request, including all reasons why the action or decision should be changed. An appeal must include:

• Name and e-mail address of the appellant;
• A description of why the appeal should be granted; and
• Any applicable evidence that supports the appeal.

We will acknowledge, in writing, your complaint within 3 days of receipt. The review and validation of the complaint will occur in a constructive, impartial and timely manner. You will be notified of the appeal decision within 30 days of receipt of the appeal, unless circumstances warrant a delay. If a delay is expected, you will be notified. A record of the complaint, including any subsequent action(s) taken, and the decision made will be maintained by Romanov Academy of Sport Science.

All information pertaining to the complaint will remain confidential.